Returns & Exchanges
At Darussalam PK, we strive to ensure you are completely satisfied with your fashion purchases. If you are not happy with your order, you may return or exchange eligible items within 14 days of delivery.
Initiate Request
Contact our customer support team via WhatsApp or email with your order number and photos of the item you wish to return.
Quality Inspection
Ensure the product is unworn, unwashed, and has all original tags attached in its original packaging to qualify for a return.
Package & Ship
Securely pack the items and send them back to our central distribution hub using a traceable courier service of your choice.
Refund Processing
Once our team verifies the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing